Maintenance Services Overview
AggieWorks allows users to enter maintenance or service requests work orders and track the progress.
General Maintenance
A comprehensive, catch-all category for building and equipment needs that do not fall under more specialized services. Whether you have a broken door hinge, damaged window, scuffed walls in need of painting, or minor lab equipment that is not functioning properly, this is the category to choose.
- Lab Equipment
- Furniture
- Ice Machine
- Vandalism Repairs
- Windows
- Boilers
- Roof-exterior Maintenance
- Appliances
- Carpentry Projects and Updates
Heating, Ventilation & Air Conditioning
Heating, Ventilation and Air Conditioning (HVAC) covers all heating, cooling and ventilation issues within a facility, including equipment maintenance. Selecting this service helps ensure timely resolution of comfort and appliance-related concerns.
- Air Conditioning and Heating SystemsSubmit a work order if it's too hot or too cold — including all other air conditioning and heating maintenance repairs.
- Maintenance RepairsIncludes: Ice machines, vent hoods and washer, dryer and oven maintenance.
Plumbing or Leak
Plumbing or Leak covers all water, drainage and sewer/gas odor issues. Select this category for any plumbing-related concern to help maintain a safe and sanitary environment.
- Clog/Unclog
- Suspected Exterior Leak
- Leaking Faucet/Fixture
- Water Filters
- Outdoor Fountain
- Gas/Sewer Smell
- Leaking Ceiling Pipe(s)
- Water Pump
- Reverse Osmosis (RO) System
- Other (Plumbing or Leak Maintenance)
Key & Keyless Access
This category covers campus cleaning and sanitation services, including routine custodial work and specialized requests such as carpet cleaning, spill response, event setup and post-event cleanup. Use Custodial services for messy common areas, reachable-height window cleaning, or additional cleaning supplies to help maintain a clean and welcoming campus environment.
Lights & Electrical
This section covers lighting and electrical issues. Select this category for any electrical repair or lighting concern to ensure prompt service by qualified personnel.
- Ballasts
- Outlets/GFCI/Breakers, Panels
- Light Fixtures, Light Bulbs and Electrical MaintenanceReminder: If upgraded outlets are requested, this is a billable request to that department.
Landscape & Pest
For landscaping and pest-related services, including mowing, irrigation issues, tree and shrub maintenance and outdoor grounds care. This category also addresses insects, rodents and other pest concerns both outdoors and indoors, helping maintain a safe, attractive and well-kept campus environment.
Grounds & Landscaping
- Mowing and Fertilizing – Grounds
- Outdoor Fountain – Grounds
- Gardening – Grounds
- Material Hauling – Grounds
- Irrigation – Grounds
- Tree Care – Grounds
- Landscape Design – Grounds
- Intramural Prep and Turf Paint – Grounds
Pest Control & Environmental Services
- Pest Inside – Animal Removal and Pest Control
- Pest Outside – Animal Removal and Pest Control
- Event Services – Trash Barrel/Waste Disposal
- Recycle – Trash Barrel/Waste Disposal
Exterior Facilities, Pavement & Site Amenities
- Bench Repair – Grounds Vandalism
- Surface Cleaning – Grounds Vandalism
- Bollard – Pavement Street Parking and RV
- Pothole Repair
- New/Repair Sidewalks
Elevator
For elevator maintenance and repair, including outages, unexpected stops, unusual noises and door malfunctions. Select this category for any elevator issue to ensure prompt attention from qualified technicians and safe, reliable operation.
- Elevator MaintenanceAll elevator-related issues and repairs.
- Elevator EntrapmentsPress the call button for the Customer Service Center for immediate attention — or call directly: 979-845-4311. For emergencies, call the University Police Department: 979-845-2345, or dial 911.
Custodial
This category covers campus cleaning and sanitation services, including routine custodial work and specialized requests such as carpet cleaning, spill response, event setup and post-event cleanup. Use Custodial services for messy common areas, reachable-height window cleaning, or additional cleaning supplies to help maintain a clean and welcoming campus environment.