About

Facilities Management serves the campus community by working closely with Texas A&M University's service provider, SSC, along with other campus partners. Through these partnerships, more than 70 Facilities Management employees are dedicated to supporting 27-plus million square feet of campus. Facilities Management is dedicated to ensuring a safe, comfortable and functional built environment to deliver world-class learning, teaching and research.

Campus aerial photo from West Campus to Central Campus.

Resources

These resources connect students, faculty and staff with services ranging from submitting a work order, on-campus living, emergencies, environmental health and transportation services.

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Facilities Coordinator

From routine maintenance requests to complex facility projects, your Facilities Coordinator is your trusted resource for building support. They help coordinate services, guide requests through the appropriate processes and connect building occupants with the campus partners and resources needed to resolve issues efficiently and effectively.

Contact a Facilities Coordinator

Meet Your Facilities Coordinator

Meet the Facilities Coordinators serving Texas A&M's campus. This page features coordinator photos and contact information — giving you a closer look at the professionals who help coordinate facility services and support for your building.

Meet Your Facilities Coordinator

Frequently Asked Questions

Who is my Facilities Coordinator and what can I ask them for?
Your Facilities Coordinator serves as your first point-of-contact for any facility-related questions. They can also help direct you to other campus resources for assistance that lies outside of their scope. Search the map or table on the Facilities Coordinator page to find contact information for a Facilities Coordinator.
Do I have to go through my Facilities Coordinator to submit a request?
Anyone with a Texas A&M UIN can submit a work request through AggieWorks. Engaging your building’s Facilities Coordinator will expedite completion of your work order by ensuring it is submitted correctly and accurately.
Who do Facilities Coordinators collaborate with to guide work requests and projects through the entire process?

To provide excellent customer service to campus, Facilities Coordinators work closely with several Facilities and campus support groups to escort work requests and projects from initiation to completion, including:

  • SSC Maintenance
  • SSC Custodial
  • SSC Grounds
  • SSC Engineering
  • Engineering Design & Construction Services (EDCS)
  • Utilities & Energy Services
  • Facilities Analytics & Mapping
  • Building Access & Video Cameras
  • Office of the University Architect
  • And more
What types of requests should I submit through AggieWorks?
  • Lighting or power failures (inside or outside)
  • Heating or cooling
  • Plumbing – no water or leaks/drips (inside or outside)
  • Any failing aspect of the building interior or exterior: windows, doors including a broken lock/handle, roof, flooring
  • Graffiti
  • Elevators
  • Broken sidewalks
  • Pests
  • Signage
  • Custodial assistance for spills, recycling pick up, etc.
Who can help me with an ADA question?
Who can help me with indoor air quality concerns?
Contact the Texas A&M Environmental Health & Safety office. If you need additional information or would like to request an indoor air quality or mold survey, complete the indoor air quality survey request form and submit it to EHS at ehsd-iaq@tamu.edu.
How do I start a renovation project?
Contact your Facilities Coordinator for assistance starting a project down the correct path.
Who do I call for a facility-related emergency?
Always call 911 for any type of life safety emergency. For all other facility-related emergencies, call the Facilities & Energy Services Customer Service Center at 979-845-4311. Facility related emergency are any issues that pose an immediate risk to health, safety, or significant property damage including:

  • Smoke or gas smells or live exposed electrical wires 
  • Major leaks or flooding 
  • Compromised building security (e.g., broken doors or windows) 
  • Power outages in occupied spaces 
  • Hazardous material spills
Who is SSC?
SSC is the university’s contracted service provider for maintenance, custodial, grounds and design/construction services.
How will I be notified about the progress of my maintenance request?
AggieWorks (PDF) provides status updates on each request via email. Contact your Facilities Coordinator for any additional information.

Critical Room List

Critical Rooms are those within which teaching, or research, would be significantly impacted by the loss of a service provided by Texas A&M University. Examples: power, water, heating/cooling, and more. To request the addition of a room to the Critical Room List, please contact Mr. Matt Fry with the Office of Vice President for Research (VPR) at: mattfry@tamu.edu, or 979-845-8585.

VPR Contact
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Autonomous Technology Deployed at Texas A&M University

Facilities & Energy Services (FES) and SSC are driving innovation at Texas A&M by integrating autonomous technology across both custodial and grounds services. Each autonomous solution is carefully evaluated for fit, ensuring the right technology is deployed where it delivers the most value. From advanced floor scrubbers to autonomous mowers, FES and SSC are redefining how campus facilities are maintained — saving time, improving efficiency, and enhancing the student experience.

Autonomous Technology at Texas A&M

Contact Our Office

West Campus Dining Center
336 Olsen Bl 
College Station, TX 77843-1522